OT: My friend needs the internet

This is both funny and sad. In the 21st century, the future of all my childhood SF movies, with most people talking about broadband, net neutrality and web2.0, my friend lost his internet connection.
He was trying to switch his ISP (i did the same last year) and ended up in a no man's land between the bullying former ISP's parent company (i know!) and the incompetent current ISP (who now claim to be able to connect him by the end of next month).
I hope my netless friend gets back to the future soon as I miss having him around. But then again, internet is a big place. Perhaps there's a 2.0 version of him floating around...